Call Centre Telemarketing

While our rescue crews and lifeguards are out saving lives, we have a team raising funds to support their efforts in our outbound fundraising centre based in Milnerton, Cape Town. The purpose of this role is to generate donations and build relationships with donors via the telephone.

Here’s what you can expect to be doing:

Contact donors and potential donors telephonically.
Use the script and NSRI information provided, to pitch and secure donations.
Persuade potential donors to participate in the NSRI’s competitions or support the NSRI in other ways.
Follow-up on existing and previous donors for potential support.
Deal with complaints or doubts to safeguard the NSRI’s reputation.
Maintain accurate records of donor information.
Meet performance targets.
Position and uphold the NSRI brand and reputation.
A little about who you are:

Grade 12 / Matric or Equivalent qualification
Minimum of 2 year’s sales / telemarketing experience (preferably within an outbound Contact Centre
Must be computer literate (Email, Internet, Word and Excel)
Excellent communication and persuasion skills
Excellent time management.
What we offer:

Basic salary of R10 585 + commission

Medical aid, pension, Group Life and Funeral cover

Working hours are Monday-Friday, 8am – 3:45pm