Fleet Trackers Customer Care Agents

Durban, KwaZulu Natal

Posted 4 days ago

Company:: BAKERS
Company Description:: The Bakers Warehouse is a family found business established in 1998. Our aim at The Bakers Warehouse is to provide the customer with a one-stop shop where unique and useful ingredients, equipment, decorations and packaging can be found. We hope to give our customers a friendly and helpful environment in which to shop as well as providing top service to accommodate any request. We supply both retail and wholesale businesses within the baking, hospitality and catering industries with products that are competitively priced with exceptional quality. Our major focus is to constantly source new and innovative products both nationally and internationally to keep up with current trends and our customer’s needs. Our store is located in Bryanston, Johannesburg but deliveries are done countrywide. We aim to help each and every individual with any request they may have. Feel free to message us on Instagram, Facebook or Whatsapp and we will provide personalised service.
Contract Type:: Permanent
Experience Required:: 2 years
Education Level:: Grade 12
Gender:: Any
Number of vacancies:: 12

Job Description

Description of duties:

Real-Time Tracking: Vehicle monitoring agents provide real-time location tracking of vehicles using GPS technology. This feature allows fleet managers to monitor the exact location of their vehicles at any given time.

Route Optimization: These agents will analyze traffic conditions, road closures, and other factors to suggest the most efficient routes for vehicles. By optimizing routes, companies can reduce fuel consumption and improve delivery times.

Vehicle Diagnostics: Some monitoring agents will also collect data on vehicle performance metrics such as fuel consumption, engine health, and maintenance schedules. This information helps fleet managers identify potential issues early and schedule preventive maintenance.

Driver Behavior Monitoring: Vehicle monitoring agents will track driver behavior metrics such as speeding, harsh braking, and idling time. By monitoring driver behavior, companies can promote safe driving practices and reduce accidents.

Alerts and Notifications: These agents will send alerts and notifications to fleet managers in case of emergencies, deviations from planned routes, or unauthorized vehicle use. This feature helps companies respond quickly to potential issues.

Integration with Other Systems: Vehicle monitoring agents will integrate with other systems such as dispatch software, inventory management systems, and customer relationship management tools to provide a comprehensive view of operations.