Business Development Manager

The Business Development Manager represents the company’s client-facing brand and will be responsible for creating and driving effective sales management strategies to generate revenue; proactively identifying opportunities for business growth through new and renewed sales agreements; building and maintaining customer relations and brand loyalty; improving customer satisfaction; and successfully promoting products and solutions to optimize the businesses revenue and competitive advantage.

The BDM will proactively contribute to the creation of engaging content for purposes of social media, advertisements, emails, and other relevant digital or printed media

QUALIFICATIONS & EXPERIENCE

• Degree or National Diploma in Marketing or Business Administration or Management
• Driver License with own/reliable transport
• Minimum of 5 years’ experience in a business development role, with a focus on procurement and supply chain sectors
• Marketing experience would be preferred
• Proven expertise in forensic investigations and its application in business development
• Strong track record of managing both transactional and annuity revenue customer relationships
• Experience in upselling to existing customers and acquiring new customers through strategic market segmentation
• Advanced knowledge of business development, sales & marketing strategies, and brand expansion
• Experience with lead qualification at all levels within organizations – managers, directors, executives
• Experience in generating and analyzing data and reports

DUITES & RESPONSIBILITIES
THE DUTIES INCLUDES:
• Develop and implement strategic plans to expand our customer base in the procurement and supply chain sectors, focusing on both transactional and annuity revenue streams
• Establish and drive the sales strategy to deliver sustainable business growth
• Implement new and innovative sales and marketing techniques to support business objectives
• Apply knowledge of forensic investigations to identify and leverage business opportunities.
• Maintain and enhance relationships with existing clients, focusing on upselling and ensuring high levels of customer satisfaction and loyalty
• Identify internal and external leads and business opportunities and pursue through to conversion
• Identify and foster strong relationships with strategic clients, both new and existing
• Identify and target new customers through strategic market segment focus, understanding the unique needs and challenges of each segment
• Present existing and new products to clients to grow business
• Manage and nurture the sales pipeline, ensuring a steady flow of opportunities and a robust sales forecast
• Remain current with market demands, competitor analysis, and trends and propose feasible opportunities to keep the business positioned as a market leader
• Develop, coach and manage a team of relevant resources to support the objectives of the department and business
• Regularly engage the client base to understand and communicate back on user demand and customer experience
• Maintain relationships with all internal stakeholders, ensuring that demand is effectively communicated for optimal product delivery and advancement.
• Manage and create engaging content for digital and print media, in support of sales efforts
• Drive revenue growth by developing and executing on strategies for both new business acquisition and upselling to existing clients
• Measure and report on sales and marketing outcomes to increase the efficiency and ROI
• Provide regular reports to senior management on pipeline status, sales results, and strategic initiative progress
• Prepare and analyse budgets, control expenditure, and ensure that the sales team meets their quotas and goals
• Work closely with the procurement, supply chain, and forensic investigation teams to align business development strategies with company capabilities and market needs

COMPETENCIES & SKILLS
• Excellent sales strategy skills with a proven track record of success
• Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills
• 0High level of computer literacy
• Excellent project management and customer relations skills
• Excellent communication, negotiation, and interpersonal skills
• Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets
• Excellent planning, organisational and administrative skills, with the ability to meet deadlines and solve problems
• Ability to work in a fast-paced and dynamic environment
• Excellent people management skills with a track record of successful team management
• Independence and ability to monitor and manage potential conflicts of interest and maintain ethical standards
• Results-driven, highly motivated individual with determination, tenacity, and drive
• Displays independent decision making and accountability
• Strong attention to detail and accuracy
• Strategic thinker with an analytical mind and strong problem-solving skills