Claims Operations Manager

Insurance Operations & Claims Manager (POS23125)
Sandton
R 40 000.00 to R 45 000.00 per month

In this role, you will play a key part in supporting day-to-day operational activities, solving challenging business problems, and managing clients' insurance claims from start to finish.

Requirements:
• Minimum 5 years of claims experience at a long-term insurance company.
• Ability to manage your own time and responsibilities effectively.
• Ability to drive high-impact decisions and challenge the status quo.
• Relevant university degree or college diploma.
• Self-starter, high achiever, and passionate about making a positive impact on the world

Duties:
• Enhanced long-term insurance claim management, encompassing the following comprehensive services:
◦ Streamlined claims processing for efficiency and accuracy.
◦ Thorough investigation & evaluation to ensure fair and prompt claim resolution.
◦ Robust documentation and recordkeeping for meticulous record management.
◦ Rigorous determination of claim eligibility for prompt and accurate claims assessment.
◦ Managing the claims framework.
• Enabling the day-to-day delivery of the company’s objectives.
• Enhancing and optimizing current workflows while ideating new processes to drive efficiency.
• Collaborating with all business units to achieve optimal operational outcomes.
• Efficiently managing client queries and resolving client issues.
• Providing cross-functional support to all relevant the company’s’ teams and service providers.
• Becoming product and system specialist to perform administrative duties to assist with internal and external service providers' needs.
• Ideating and formulating plans to automate manual processes.

Closing Date: 30 June 2023

To apply for this position: Send MS Word format CV to [email protected] and use POS23125 in the subject line