Retail Store Manager Umhlanga Durban

SKILLS /EXPERINCE REQUIRED:

• Pastel Evolution Retail POS “must”
• Excel and outlook “must”
• Stock management
• Cash management
• Retail Store management
• RFID system knowledge
• Working with budgets and targets
• Merchandizing experience
• Attention to detail
• Accuracy

DUTIES WILL INCLUDE:

Staff Management:
• Manage the sales staff and customer liaison.
• Ensure sales staff are meeting targets and provide training if required.
• Brand knowledge and training on stock to staff.
• Ensure merchandising standards and polices are maintained in store.
• Prepare for stock takes and ensure that stock take is done accurately.
• Replenish store stock as required based on company procedures.
• Ensure all reports are submitted timelessly.
• Ensure all point of sales processes and procedures are working and are followed.
• Ensure the RFID system is working as expected.
• Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
• Spot checks to be carried out on stock for accuracy against system and quality of the stock.
• Ensure all cash management process and procedures are followed.
• Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
• Assist with events.
• Ensure staff are always presentable and present as per company roster.
• Ensure the store is always secure and safe.

Customer Focus:
• Customer liaison / Queries / Stock Requests / Complaints
• Authorising of discounts for customers when required

Provident Fund: Part of CTC and Medical aid – Part of CTC

Sales commission:
Store turnover % is < 70% of actual budget 0,00%
Store turnover % is 71% > 90% of actual budget 0,70%
Store turnover % is 91% > 120% of actual budget 0,85%
Store turnover % is > 121% of actual budget 1,25%

Please note this is after a monthly stock take and any loses will subtracted from any totals and then commission will apply.