Sales Administrator
Brackenfell, Western Cape
Posted more than 30 days ago
- Company:
- FLOWTITE SOUTH AFRICA PTY LTD
- Company Description:
- FLOWTITE SA is the sole manufacturer in Sub-Saharan Africa of FLOWTITE™ glass fibre reinforced (GRP) pipes and fittings. We manufacture pipe and fittings locally in South Africa for the use in potable, raw, sea, industrial, waste, sewer and bulk water applications.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Grade 12
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Responsibilities
• Process orders via email or phone.
• Check data accuracy in orders and invoices.
• Contact clients to obtain missing information or answer queries.
• Liaise with the Logistics department to ensure timely deliveries.
• Maintain and update sales and customer records.
• Develop monthly sales reports.
• Communicate important feedback from customers internally.
• Ensure sales targets are met and report any deviations.
• Stay up-to-date with new products and features
Requirements and skills
• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills