E-commerce Assistant

Location: Hilton
Salary: Dependent on experience
Job Type: Full-time
Job Description:
We are seeking an e-commerce assistant to join our growing team in Hilton. As an E-Commerce Assistant, your responsibilities will include order fulfillment, customer support, and assisting our E-Commerce team in managing and optimizing our online store. You’ll collaborate closely with the E-Commerce Manager to ensure timely order processing and customer satisfaction.

Responsibilities:
-Process orders and manage inventory levels
-Help optimize our online store for sales, including product listings, pricing, and promotions
-Respond to customer inquiries and resolve issues
-Collaborate with other teams to ensure that our online store is aligned with our company’s goals and objectives
-Manage social media posts and inquiries
-Stay up-to-date with e-commerce trends and best practices

Requirements:
-Excellent communication and interpersonal skills
-Strong attention to detail
-Ability to work independently and as part of a team
-Computer literate with proficiency in Microsoft Excel

Experience using E-commerce platforms, such as Shopify will be advantageous