Online Customer Service representative - student support
Claremont and surrounding areas, Western Cape
Posted more than 30 days ago
- Company:
- Grace your HR needs
- Company Description:
- We are an Outsourced HR Consulting and Recruitment. Payroll and people management consulting company who focus on Performance management , coaching and mentoring, absenteeism management.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Gender:
- Any
- Age:
- 20 to 45 years
- Number of vacancies:
- 1
Job Description
• Assisting with telephonic inquiries
• Conduct follow up calls to prospective students and schedule appointments
• Schedules appointments by ensuring enough calls are made to database daily and weekly to deliver sufficient arrival of appointments to meet targets
• Respond to on-line and telephonic enquiries
• Advises students on the course of interest and explains the University’s entrance criteria.
• Set up appointments with the student/sales advisor who will advise the student further.
Skills
• Interpersonal and communications skills
• Best suited to a friendly, tenacious, target driven, organised person who works accurately and can handle pressure.
• Time management skills.
• An organised individual who is target driven and proactive
• Must have initiative and be able to formulate and implement plans.
• Prepared and able to work inconvenient hours
Computer Literate.
Minimum Education Requirements
Grade 12
Minimum Work Experience Requirements:
Minimum of 2 years’ experience
- Salary:
- 9.000,00 ZAR Monthly
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