Training and Support Consultant for Financial Software
Somerset West, Western Cape
Posted more than 30 days ago
- Company:
- Emporium Human Capital
- Company Description:
- Established in 1999, EHC has won and maintained business throughout most sectors within the South African recruitment marketplace. We provide a set of flexible, cost-effective hiring solutions to clients of every size and industry. We do recruitment in all fields and sectors – thus meaning we are generalists.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Gender:
- Any
- Age:
- 25 to 45 years
- Number of vacancies:
- 1
Job Description
Somerset West
R 20 000 to R 23 000 per month
Requirements:
• Training or consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
Responsibilities:
• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers
Closing Date: 28 February 2024
To apply for this position: Send MS Word format CV to [email protected] and use POS24009 in the subject line
- Salary:
- 23.000,00 ZAR Monthly