Business Analyst

Strong knowledge of Software Development Lifecycle & Agile Methodologies. Result-orientated facilitator and coordinator with excellent communication and interpersonal skills. Experience in requirements gathering and analysis.

Areas of responsibility may include but are not limited to:

Interaction with People:
• Lead requirements-gathering sessions and workshops, brainstorming sessions and status meetings with
business stakeholders.
• Interact with technical team members such as solution architects, developers and system analysts.
• Work with the Experience Design and design team on requirements for new customer journeys, giving input
on business requirements.
• Interface with offshore development teams in different time zones.
• Work with external partners regarding data integration efforts.
• Communicate relevant information regarding project impacts to business stakeholders.
• Provide mentorship regarding best practices for documentation, story structure, and analysis processes for
other Analysts.
• Interact with business stakeholders at all levels of the organization

Technology:
• Understand mobile interface and application technologies for iOS and Android.
• Understand data exchange formats (XML, CSV) and protocols (FTP, HTTP).
• Understand browser-based technologies, e.g., HTML, HTML forms, CSS and JavaScript.
• Understand UML Process Design and data modelling techniques.
Project knowledge:
• Coordinate projects with project managers, stakeholders and technical resources.
• Understand project plans and milestones.
• Help identify dependencies on projects as part of project planning and delivery.
• Involved in project estimation processes and planning.
• Creative thinker who comes to the table with alternative solutions when first-ask options prove to be too
costly or complex.
Key skills and expectations:
• On-time delivery with rigorous attention to detail is a must.
• Manage multiple concurrent tasks and projects.
• Be optimistic, outgoing, confident, curious and self-driven.
• Gathers requirements from businesses on big and small projects.
• Drafts and gets peer buy-in for functional requirements specifications.
• Reviews unit testing pack.
• Facilitates UAT and JAD sessions for implementation and rollout.
• Oversees and reviews post-implementation testing, support and maintenance.
• Produce an accurate Business Requirements document with approval from all stakeholders.
• Accurately document functional requirements specifications clearly defining project objectives.
• If required, revert back to the client or other stakeholders if technical issues require business decisions in
order to proceed. Answer queries from the development team on business or functional aspects of the
required solution.