Receptionist / Administrator
Stellenbosch, Western Cape
Posted 7 days ago
- Company:
- Edge Personnel
- Company Description:
- Edge Personnel (Pty) Ltd is a specialized recruitment company. We make it our focus to deliver service excellence to our clients by giving your requirements 100% of our attention to fulfil your needs promptly. We are proud of our success rate whereby we are general able to have pre referenced CV’s to you within 48 hours of receiving your request. Our success is our people. We pride ourselves on our commitment to our most important assets – our people – through recognition and rewards. Our core values underpin everything we do and are reflected by our people Edge Personnel (Pty) Ltd is committed to finding the right person for the job and we therefore pride ourselves in making sure we match your staffing requirements exactly. Hiring the right employees is key to your company’s success. We consider it essential to place candidates in the type of environment that best suits their requirements in order to ensure sustainable, rewarding and productive working career with any particular firm. We eliminate the frustrations of our clients in having to do reference checks, skills and ability tests, and the laborious task of receiving hundreds of inappropriate CV’s.
- Contract Type:
- Contract
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Welcome and assist guests with professionalism and a friendly demeanor.
Manage and direct incoming calls, take messages, and offer basic information to callers as needed.
Check guests in and out of the hotel efficiently.
Oversee guest accounts and handle transactions during their stay.
Address and accommodate any special requests or needs from guests.
Process reservations, respond to inquiries, and resolve guest concerns in a timely manner.
Collaborate with housekeeping and other departments to ensure a smooth guest experience.
Maintain accurate records and handle various administrative duties.
Requirements:
At least 2 years of experience as a receptionist in the hospitality sector.
Excellent communication and interpersonal skills.
Strong organizational skills with keen attention to detail.
Proficiency in OPERA software.
Ability to work flexible shifts, including weekends and public holidays.
Proficiency in Microsoft Office Suite.