Call Center Agent (JB4778)

Cape Town, Western Cape

Posted 10 days ago


Company:: Kontak Recruitment
Company Description:: Kontak Recruitment agency South Africa, a staffing agency, and leading recruitment agency in Johannesburg. As one of the best staffing agencies, we are trusted for recruiting the best staff, we provide professional and reliable personnel services for both permanent and contract placements. Kontak specialises in helping businesses hire and employ staff efficiently across the employment spectrum. From entry-level to executive roles, find certified staff through our job agencies in Johannesburg, Pretoria, Durban, Cape Town and beyond, including international locations. Looking for Top Talent? Find the right fit for your recruitment needs with our staffing services.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Grade 12
Gender:: Any
Number of vacancies:: 1

Job Description

Call Center Agent (JB4778)
Cape Town, Western Cape
R6 000 - R8 500 per month CTC plus commission
Permanent

A customer-focused company dedicated to providing exceptional service is seeking a dedicated and driven Call Center Agent to join our team. If you are goal-oriented, have excellent communication skills, and thrive in a dynamic environment, we encourage you to apply.

Minimum Requirements:
Matric
2-3 years of experience in telesales
Proficiency in Microsoft applications

Duties and Responsibilities:
Handle inbound and outbound calls in a professional manner.
Provide information and assistance to customers, addressing inquiries and resolving issues promptly.
Achieve set targets and maintain a proven track record of success in call handling and sales.
Manage time effectively while working under pressure to meet deadlines.
Maintain accurate records of customer interactions using Microsoft Office applications.
Coordinate tasks efficiently, demonstrating strong organizational skills.
Collaborate effectively within a team and work independently when necessary.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.