Chief Information Officer

Fulltime permanent Position

Position Purpose:
As a member of the IT Executive Committees of the Afrocentric and Medscheme, the incumbent will be responsible for their strategies as well as the implementation of the business strategy within the Information Technology Division in alignment with Sanlam Group Technology (SGT) and Sanlam Corporate Technology (SCT) Strategy. Shape and drive the strategy and the associated demand and IT transformation to build the IT capabilities which will support the business strategies and related objectives. Be accountable for directing, planning, organising IT services and IT delivery for these businesses, in conjunction with the Group’s IT Shared Services, which includes Group Infrastructure and Cyber Security. The incumbent will be required to advise on current and future technology capabilities and directions, the opportunities that IT provide, what the business has to do to capitalize on these opportunities and will be responsible for ensuring that optimal value is realised from IT projects and

Experience:
- 5 -7 years’ experience in a CIO/Head of IT role.
- Extensive knowledge of key business processes and drivers within the managed care services industry
- Broad knowledge of technology (existing and emerging) and its application in the life industry
- Financial acumen, reporting and costing capability

Qualifications: Graduate level degree in IT management and/or recognised IT professional qualification

ACCOUNTABILITIES:
Achieve market growth:
- Increase footprint in the market - Enhance overall cost efficiency of product to market - Sophisticated market pricing and modelling in place - Improve product development and innovation - Demonstrate thought leadership in HIV disease management
- Formulate strategic objectives to accomplish product differentiation

Financial management (LoW)
- Overall accountability to increase total stakeholder return and optimise profit to ensure long term financial viability - Effectively manage the division and its objectives in line with approved budgets. Monitor implementation of remedial actions to ensure achievement of objectives and budgets

Human Resources (LoW)
- Lead the division or function to sustainable and high levels of performance by championing various people initiatives such as workforce planning, talent management, succession planning and performance management

Optimised Value Chain (GJ)
- Leverage off the assets in the AfroCentric group to deliver value to current and future clients.

Risk, compliance and audit management (LoW
- Maintain legal, statutory and regulatory compliance for division or function through implementation and management of appropriate structures and frameworks

Transformation (LoW)
- Ensure contribution to achieving BBBEE targets through implementation of and adherence to Group transformation guidelines, policies, principles and processes

GENERIC OBJECTIVES:
Achieve market growth:
-Increase footprint in the market
-Enhance overall cost efficiency of product to market
-Sophisticated market pricing and modelling in place
-Improve product development and innovation
-Formulate strategic objectives to accomplish product differentiation

Optimised Value Chain:
-Pricing model agreed and in place, including a future view

Position Specific Outputs
1. Develop and execute an IT strategy with strategic goals to enable the IT needs of the business. Ensure that IT capabilities are geared for future business plans.
2. Ensure alignment of the IT strategy to the business strategies.
3. Continuously influence, shape, and drive the IT strategy and the associated transformation and demand of the businesses.
4. Align IT demand and supply with the business objectives and requirements.
5. Take ownership for defining, prioritising, and translating demand into architectural change and simplification, including digital
transformation initiatives. This entails partnering with SGT and SCT Architecture and Business Design to define, prioritise and translate demand into technology product change and simplification, including digital medical administration transformation initiatives.
6. Take accountability for managing the delivery, including quality of delivery, and driving of improvements. This includes IT services and change delivery.
7. Own and provide oversight and visibility into the IT budget and execute sound financial management and IT value optimisation, including monthly reporting to the three business units. Advise the business on the total cost of ownership of IT investments.
This includes visibility of the Group IT Shared Services capacity.
8. Accept accountability for IT governance, compliance and risk management. This includes ownership of the role of the Information Officer with the support of the incumbent Data stewards.
9. Oversight of IT operational issues to ensure they receive the necessary attention and are resolved within SLA and highlighting any concerns or blockages to the business units.
10. Stakeholder management of key SGT, SCT and Business stakeholders end to end to align business and IT priorities and strategy.

Proven experience to include:
o Managing IT Service delivery at a strategic and operational level
o Developing key account management plans and service offerings
o Partnership and relationship development
o Budget ownership and financial management
o IT solution development and business case planning

Skill
-Demonstrated organisational and problem solving skills.
-Communication Skills
-Computer Technology Skills
-Task Management
-Executive Business Writing Skills
-Financial Acumen
-Tact and diplomacy
-Innovates and Takes Risks
-Good planning, organising and co-ordination skills
-Goal setter and prioritise
-Assertive
-Strong negotiating and influencing skills
-Change Management
-Strategic and Analytical thinker
-Relationship and Stakeholder management