Call Centre Agent Sales - InBound

Johannesburg, Gauteng
Posted 27 days ago
Logo Recruitment Dynamix
Company:
Recruitment Dynamix
Company Description:
We are all about the right job, shared with the right candidate and introduced to the right employer - at the right time. #peoplematter #successatwork
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Grade 12
Gender:
Any
Number of vacancies:
1

Job Description

The Call Centre Agent will be responsible for handling in-bound calls and processing orders.

This role is crucial in converting these leads into sales, contributing significantly to the business success.

Key Responsibilities:

Receive calls: Handle leads received through professionally nurture potential customers.
Customer Engagement: Build rapport with potential customers to understand their needs and preferences, providing information on product options, features, and pricing.
Conversion Focus: convert leads into sales.
Reporting: Provide regular updates and reports on lead conversions, customer feedback, and any challenges faced in the sales process.
Customer Service: Address any inquiries or concerns from potential customers, providing exceptional service to enhance their buying experience.
Qualifications:

Education: High school diploma or equivalent
Experience: Previous experience in a call centre or sales environment
Communication Skills: Excellent verbal and written communication skills, with the ability to engage customers effectively.
Sales Skills: Proven track record of achieving sales targets and converting leads into sales.
Problem-Solving: Strong problem-solving skills and the ability to handle objections and inquiries professionally.
Salary:
15.000,00 ZAR Monthly

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