IT Technician

· Technical Support
· Server Support
· Project Management (advantageous)
· Cloud Environment Management,
· Server Maintenance (Linux and windows),
. Ensure the upkeep and health of the system and services are functioning correctly,
· Implement preventative maintenance steps,
· Maintain system back-ups and ensure recovery mechanisms are in place,
· Develop and code scripts to automate certain administration tasks to speed up activities and enable re-use.
· Support existing systems,
· Interpret user requirements and translate into administration solutions,
· Investigate and solve systems issues,
· Ensure systems documentation is kept up to date,
· Implement approved changes as per change control and security process,
· Plan, organise and control own work effort, including regular progress feedback to own and other relevant areas

KEY REQUIREMENTS

· Minimum 3-5+ years' experience.
· A+, N+, MCSA, MCSE, M365 Fundamentals, Azure Fundamentals, VMware Certified
· Knowledge of computer hardware, operating systems, and software, including Microsoft Office, Windows, and MS Exchange/Outlook; familiarity with Microsoft Active Directory.
. Strong communication skills to interact with clients, vendors and end users is a must.
· Ability to meet deadlines while working in a fast-paced environment.
· Ability to multi-task while completing workload according to changing priorities.
· Strong monitoring, analysis and troubleshooting skills.
· Ability to handle direction well, but also maintain a high level of initiative.
· Strong sense of responsibility, dependability, and punctuality.
· Well-organized and detail oriented with a keen responsibility towards accuracy and sense of urgency.