Customer care manager

kempton park, Gauteng
Posted 5 days ago
Company:
SPEEDAF LOGISTICS SOUTH AFRICA (PTY) LTD
Company Description:
One local logistics company. Safety, efficiency, speed, and reliability are our company’s core principles. We own a large warehouse and various advanced storage facilities, along with a self-developed digital system, allowing us to provide fast, safe, and cost-effective logistics services to our valued customers.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Grade 12
Number of vacancies:
1

Job Description

1. Implement Speedaf South Africa standards and procedures at all times
2. Develop and implement service initiatives to improve the customer experience
3. Build awareness of the importance of the customer service function in the branch
4. Manage daily customer complaints and ensure timeously resolution
5. Ensure the provision of timeous, accurate and relevant information to all our customers, internal and external, ensuring that quality service is offered at all times
Salary:
20.000,00 ZAR Monthly

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