Skills Solutions Specialist

Main purpose of the job: To achieve individual sales targets by providing Skills Solution for existing or prospective clients in line with the business strategy.

Inherent requirements:
• Bachelor’s degree in Business Management or relevant qualification
• 4–5 years related experience
• 5 – 6years of Customer Relationship Management or Customer Service Business and Sales experience.
• Industry Awareness - Maintains knowledge of current and emerging global trends, products, services and industry best practices
• Work unusual hours and on weekends occasionally
• Exceptional interpersonal skills and communication skills (both written and verbal)
• Excellent organizing and planning skills

Duties and responsibilities:
Sales:
• Contribute towards and drive sales strategy to increase revenue and profit
• Set up meetings with potential clients and listen to their wishes and concerns and advise them of the best training solution for their needs
• Maintain relationships with clients by providing support, information, and guidance on the best training solution for their needs
• Negotiate contracts and packages within the company’s parameters for GP
• Build business by identifying and selling the company's portfolio
• Meet and exceed targets in line with the business units’ strategy and budget

People Management:
• Lead culture in line with the organization's EVP
• Continuously develop own BBBEE, product, industry and company knowledge and share with the team
• Work with cross functional teams including finance, marketing, and operations

Customers:
• Ensure customer retention by servicing and visiting existing clients with the aim to extend and explore potential new business

Marketing:
• Actively seek out new sales opportunities through cold calling, networking, and the company’s marketing strategy:
o Experiential marketing
o Relationship marketing
o Commercial marketing

Character Traits:
• Goal focused and persistent
• Ability to connect and interact
• Qualitative and thorough
• Urgent and fast paced
• Conceptual and strategic
• Informative and communicative

Interviewing process: 1 to 2 panel interviews
Reporting to: Partner: Business Development Executive
Closing date for applications: Wednesday 05 February 2025

Please note should you not receive a response within one week of applying, you may consider your application as being unsuccessful.

Please note that appointments will be made in line with the Company’s EE targets and we encourage candidates from historically disadvantaged groups to apply.