Call Centre Learnership
Cape Town, Western Cape
Posted more than 30 days ago
- Company:
- NCR Management Centre
- Company Description:
- Debt Review Cancellation Centre as well as mediation of debt. Value added services for example funeral assistance
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Grade 12
- Number of vacancies:
- 30
Job Description
The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to service existing and potential clients and ensure targets and standards are achieved and client satisfaction maintained.
Requirements:
• No work experience required
• Must have passed Grade 11 or Grade 12
• Should not be older than 27 years old
• Have a valid South African ID
Skills and Competencies:
• Interpersonal skills
• Good Listening skills
• Pressure resilience
• Attention to detail
• Persuasiveness
• Client focused
• Result orientated
Key outputs include:
• NQF level 4 certificate on completion of the 12 months Learnership
• Achieve daily, weekly and monthly sales targets as agreed upon
• Meet the agreed daily talk time target
• Obtain, confirm and update all client details accurately and efficiently
• Achieve monthly objectives as agreed with the team leader/manager
• Always adhere to the Call Centre policies and procedures
Remuneration:
A stipend of R4500 plus a lucrative commission structure.
- Salary:
- R 4 500,00 Monthly
