Debtors Clerk

About the Company

The company offers cost-effective and sustainable leasing solutions to companies and institutions alike to help them finance and purchase the technology they need to run their business efficiently and keep their IT equipment up to date.

About the Role

The Debtor Clerk will be responsible for managing debtor accounts, communicating with clients, resolving all queries, process and reconcile debtors accounts.
The Debtors Clerk will also be responsible for preparing, posting, verifying, and recording customer payments and transactions related to debtors’ accounts.
The Debtors Clerk will work as part of the finance team to achieve finance goals and objectives.
Timeous collection of debts due to the company and maintenance of Debtor’s Age-Analysis.

Key Responsibilities:

Monitoring Accounts Receivable: Keeping track of outstanding invoices and ensuring timely payments from clients.
Maintain accurate and up-to-date records of all debtors, including invoicing, payments, and credit notes.
Ensure that the sale or receipt of products is validated and then captured to Sage Evolution system to promote accurate revenue forecasts.
Provide accurate and timeous account reconciliations to ensure that outstanding balances are correct – matching of payments received to invoices.

Perform a variety of administrative tasks including handling queries, and assisting with audit preparation in support of the unit’s activities.
Deal with customer queries or complaints (external/internal) by conducting detailed investigations and either assisting or escalating the issue, to ensure efficient customer service and timeous feedback.
Ensure that details of orders are correct and correspond with invoices and comply with the VAT Act in order to drive down risk and associated costs to the company.
Ensure compliance with company policies, procedures, and relevant legislation.

Core Responsibilities:

Accounts Receivable:

Credit Control (Priority)
Debtor’s processing & reconciliation (local and or foreign should there be a need)
Internal accounts management
General debtor office administration
Yearly and Quarterly Audit preparations
Opening new vendors / customer accounts

Ensure documents received from customers are correct, required checks are performed and the necessary reports printed.
Ensure that the Line Manager/ Supervisor has approved the applications
Opening of accounts on Sage Evolution system and completing the required information
Communications & Working Relationships

Internal

Sales Team
Internal Departments

Reasons for Interaction

Building collaborative relationships with stakeholders within the Company Group
Provide feedback to internal clients on payment-related matters

External

Clients

Consultants and Service Providers (external consultants from service providers/vendors etc)
Reasons for Interaction

Provide feedback
Building collaborative relationships
Contacting clients and vendors on payment-related matters

Candidate Requirements

Qualifications and Experience:

Degree / Diploma in Finance / Accounting / Equivalent
Grade 12
Accounts Receivable experience and Bookkeeping would be an advantage
2-3 years of Debt Collection / Credit Control experience

Other requirements:

MS Excel(advanced); MS Word; MS Outlook
Strong administration and organisational skills
Excellent verbal and written communication skills
Good interpersonal skills
Detail-orientated, with good attention to detail
Client-centricity attitude
Experience in an Asset Management environment will be an advantage

Competencies:

Behavioural Competencies

Analytical thinking
Resolving queries
Receptive to feedback
Adaptability
Able to work under pressure

Learned Competencies

Comprehending financial statements and billing documents
Account reconciliation skills
Financial and business acumen

Hygiene Factors

Desire to develop & grow
Have integrity, uphold values & trustworthy
Logical thinker
Passion for customers & excellence