Finance Administrator Tracing - Kimberley

The purpose of the post is to assist in the tracing of beneficiaries to enable the processing of unclaimed
and unpaid benefits .
The incumbent of this position will be responsible for a wide variety of financial administrative tasks which
includes the following, but not limited to:
Trace beneficiaries:
 Find contact details on ITC and other platforms in order to identify members and beneficiaries for
unclaimed benefits
 Contact potential candidates, confirming their personal particulars, in order to validate their status as
beneficiaries
 Engage government departments and other community platforms to trace beneficiaries and members on
unclaimed benefits list.
 Rectify errors by updating the system with the correct information provided by the clients.
 Send unclaimed benefit cases and documents successfully traced to Pretoria Head Office tracing
division.
Prepare cases for processing:
 Provide administrative support by collating the documentation required to process cases not traced to
unclaimed benefits;
 Check the system against documentation provided in order to avoid issues with processing;
 Send death benefit form to client in accordance with benefit to which he/she is entitled;
 Capture accurate information onto database with respect to beneficiaries eligible for re-issues based on
documentation provided.
Verify cases:
 Perform data integrity checks, following standard processes;
 Generate weekly and monthly unclaimed benefit reports, reflecting the status of cases for the attention of
the AO (Supervisor) and ASD/Deputy Director.

REQUIREMENTS
An appropriate three-year tertiary qualification/degree/national diploma (at least 360 credits) (ideally
Finance related) with 18 months proven experience in accounting/financial management of which at
least 6 months should be in Tracing or Debtors or debt collection OR
 A Senior Certificate/Grade 12 coupled with three years appropriate proven experience in
accounting/financial management field of which 6 months should be in Tracing or Debtors or debt
collection
 Computer literacy that would include a good working knowledge of Microsoft Office products, especially
Microsoft Excel and Word.
 Geographical knowledge of the area applying for is essential
 Proficiency in English is a requirement and the ability to speak any of the other official languages in the
province (applying for) will be essential
 The applications of individuals currently residing in the geographical area (town/city) of the respective
area applying for, may receive preference (note that proof of residence may be requested when
shortlisted)
 A valid driver’s license will be an added advantage