Servicing agent - Retention

Rivonia, Gauteng
Posted more than 30 days ago
Company:
Sharedvalue
Company Description:
We are a dynamic insurance brokerage representing several leading providers. We oversee our sales and service teams, ensuring efficient operations, exceptional customer service, and achievement of business objectives.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Grade 12
Number of vacancies:
1

Job Description

1. Servicing agent - Retention
Hiring: Service Consultant – Insurance Retentions | Rivonia
We’re an independent insurance brokerage partnered with a leading short-term insurer in South Africa, looking for an experienced Service Consultant with a strong retention background to join our servicing department in Rivonia. If you excel at client engagement, policy retention, and problem-solving, we want to hear from you!
What We Offer:
Competitive salary + performance-based incentives
A dynamic and supportive team environment
The opportunity to work with a well-established brand
Career growth opportunities
What We Need:
Experience in short-term insurance servicing & retentions
Strong client relationship & negotiation skills
RE5 certification & FAIS compliance (or working towards it)
Ability to handle queries, cancellations & policy amendments
Excellent communication & problem-solving skills
Proactive, detail-oriented, and results-driven