Groups and Group Series Specialist (German Speaking)
Johannesburg North, Gauteng
Posted 20 days ago
- Company:
- Innovation Advance
- Company Description:
- Innovation Advance provides customised training and recruitment solutions that are tailor made to suit what is currently relevant, needed most and perfect for your specific needs. We love doing what we do and believe that learning and progression should be ongoing, valuable and inspiring. We take learning seriously but, we also believe that it should be fun and that achievement should be celebrated.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
We are excited to bring this incredible opportunity to a meticulous and passionate travel professional with a knack for orchestrating unforgettable group experiences! You will join a team that is devoted to crafting seamless and extraordinary journeys to perfection.
Your Quest Awaits:
• As a Group Journey designer, you will execute complex group and group series itineraries, ensuring every detail aligns with client expectations.
• You will expertly manage all aspects of reservations, from securing accommodations and transportation to coordinating meet-and-greets and tour guide services.
• With expert skill and accuracy, you will manage quoting, invoicing, and payment processes, ensuring timely and transparent transactions.
• Client Relationship Champion: Build strong relationships with international agents, providing exceptional service and maintaining clear communication throughout the travel process.
• Proactively and efficiently, you will love the challenge of resolving problems and ensuring a smooth and enjoyable travel experience for all group members.
• Compiling comprehensive travel packs, itineraries, and rooming lists are second nature to you as you know how important it is that all necessary information is readily available.
• Here your negotiating skills will come to the fore. Your warm and adventurous nature will build strong relationships with suppliers, enabling you to negotiate optimal rates to ensure the best possible products and value for your beloved clients.
Your Essential Toolkit:
• Matric/Grade 12 Certification.
• 3-5 years of experience in the inbound tourism industry, with a focus on groups and group series.
• Proven ability to manage complex costing and itineraries for group travel.
• A Travel & Tourism qualification is highly advantageous.
• Proficiency in Tourplan or similar reservation systems.
• Strong understanding of Southern African and regional destinations.
• Exceptional logistical and organizational skills.
• Fluency in German is highly desirable, enabling effective communication with German-speaking clients and partners.
• Excellent attention to detail and problem-solving abilities.
• Strong communication and interpersonal skills.
Your Rewards:
• A competitive salary, reflecting your experience and expertise.
• The opportunity to shape extraordinary group travel experiences.
Your Next Expedition:
If you are a detail-oriented and passionate travel professional with experience in group travel and ideally possess German language skills, we encourage you to apply.
Please note that only candidates who meet the minimum requirements will be considered.
We appreciate your interest; however, due to the high volume of applications, only those selected for an interview will be contacted.
