Non Technical Trainer - Bedfordview

None Technical Trainer – Bedfordview

Role – Purpose
The Non – Technical Trainer is responsible for training, development and assessment services
To improvement operation quality and turnaround time, through the execution of predefine work objectives
and agreed Standard Operating Procedures.

Duties & Responsibilities
• To design, develop, and deliver non-technical training programs that enhance the skills, knowledge,
and competencies of employees within the automotive industry. The role focuses on areas such as
customer service, sales, leadership, communication, and compliance
• Conduct Training Needs Analysis
• Design and Development: Develop training materials, manuals, and e-learning content that align with
organizational goals for the Aftersales staff and Managers.
• Develop e-learning for our LMS
• Training Delivery: Facilitate classroom training, workshops, and virtual training sessions.
• Evaluation and Improvement:
• Assess the effectiveness of training programs through feedback, assessments, and performance metrics
• Continuously improve training content and delivery methods based on evaluation data.
• Stakeholder Engagement: Build and maintain relationships with internal and external stakeholders.
• Function as a consultant to managers and employees regarding training and development needs.
• General housekeeping of the training facilities
• Setting up of training rooms and facilities to conduct productive training

Experience & Requirements
• Continuously improve training content and delivery methods based on evaluation data.
• Stakeholder Engagement: Build and maintain relationships with internal and external stakeholders.
• Function as a consultant to managers and employees regarding training and development needs.
• General housekeeping of the training facilities
• Setting up of training rooms and facilities to conduct productive training Accredited Assessor/Moderator/ETDP (preferable)
• Experience: Minimum of 3 years of experience in training and development, preferably in the automotive industry
• Proven experience in designing and delivering non-technical training programs
• Workshop experience or a good understanding of the workshop environment

Valid driver's license.
• Preferred 5-10 YRS

Knowledge and Skills:
• Excellent communication and presentation skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office
• Suite and Learning Management Systems (LMS)
• Ability to work independently and as part of a team.
• Motivational skills
• Knowledge of adult learning principles and instructional design.
• Customer Focus
• Innovation
• Analytical Thinking
• Agile
• Ability to travel nationally to deliver training
• Knowledge of BBBEE, SETA's
• ATR's and WSP's Must be proficient in: - Outlook - - PowerPoint MP Projects
• Have experience with articulate 360
• Have previous experience with LMS