Sales Consultant

Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, where sales maximization means more money and incentives for you! If you thrive under pressure and are target driven, we are looking for YOU!

Main Purpose of the Position:

Sales maximization, ensure service excellence, Administration, adhering to company Policies and Procedures, Merchandising and Housekeeping as well as Effective teamwork and self-management

Key Responsibility Areas:

Sales maximization

Providing excellent customer service at all times

Basic administration

Following company policies and procedures

Assuring that showroom looks presentable at all times

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Stocking shelves with merchandise.

Answering queries from customers.

Reporting discrepancies and problems to the supervisor.

Giving advice and guidance on product selection to customers.

Balancing cash registers with receipts.

Dealing with customer refunds.

Keeping the store tidy and clean, this includes hovering and mopping.

Responsible dealing with customer complaints.

Working within established guidelines, particularly with brands.

Attaching price tags to merchandise on the shop floor.

Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.

Receiving and storing the delivery of large amounts of stock

Keeping up to date with special promotions and putting up displays.

Experience and competencies required:

Matric

2 – 3 years’ retail sales experience

Must have sales record of R250 000

Mattress or furniture sales experience required

Computer literate

Attributes:

Must have a systematic work approach

Must have excellent customer communication skills

Must have good telephone etiquette

Attention to detail

Time management

Internal motivation

Must be able to handle conflict

Must be able to work under pressure

Friendly, motivated and calm

Friendly and engaging personality

Comfortable working with members of the public.

Should have a confident manner

Must be helpful and polite

Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock

You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.

Able to work as part of a sales team

Knowledge of inventory techniques

Should be of a smart appearance and articulate