Assistance Coordinator

Randpark Ridge, Gauteng
Posted yesterday
Company:
Meridian Medical Assistance
Company Description:
MMA is a 24 hour on call Assistance company situated in Johannesburg; South Africa with an extensive network in sub-Saharan Africa. Meridian Medical Assistance is run by a professional team with over 30 years of combined experience in medical case management and operational management, and with an extensive network of contacts with medical professionals and health institutions. Meridian Medical Assistance favours a holistic approach, and provides personal care and service to individuals and companies alike.
Contract Type:
Contract
Experience Required:
5 to 10 years
Education Level:
Grade 12
Number of vacancies:
1

Job Description

Meridian Medical Assistance is looking for a highly organised and dedicated Assistance Coordinator to join their team on a 3-month contract.⁣

If you thrive in a fast-paced environment, have strong administrative skills, and experience in medical coordination – this opportunity is for you!⁣

Location: Randpark Ridge. Must have own reliable transport and be available for local travel to clients in the Johannesburg area.⁣
On-call requirement: 2 weeks per month⁣


Key Responsibilities:⁣
- Coordinate medical bookings, tests, and hospital admissions⁣
- Respond to emergency appointments swiftly and professionally⁣
- Liaise with hospitals, insurers, and healthcare providers⁣
- Manage patient files and documentation with precision⁣
- Review guarantees, audit invoices, and support cost containment⁣

Minimum Requirements:⁣
- Matric certificate.⁣
- 5+ years in customer service and medical coordination.⁣
- Excellent written & spoken English and Afrikaans.⁣
- Proficient in ICD-10, CPT codes & medical authorisations.⁣
- Strong time management and admin skills.⁣
- Ability to handle high volumes of email communication efficiently.⁣
- Computer literate and detail-oriented.⁣

If you’re a problem-solver with a passion for patient care, Meridian Medical Assistance wants to hear from you!