Reservations Consultant Needed
cape Town, Western Cape
Posted 22 days ago
- Company:
- Windward Travel
- Company Description:
- Windward Travel is a Tour Operator operating in the Western Cape since 1990. We are one of the leading suppliers in the Tourism Industry and experienced in dealing with the Corporate and Tourism sectors.
- Contract Type:
- Contract
- Experience Required:
- No Experience
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
Role: To organize travel arrangements from start to finish. Checking availability, booking services, working closely with the Production Consultant, liaising with clients. Manage quotes, liaise with suppliers, and deliver exceptional travel experiences.
Required Competencies
• Matric – Grade 12
• An understanding of word, excel and basic computer network systems
• Strong computer literacy
• Attention to detail and organized
• Ability to work under pressure
• Team player – working with others independently to attain both individual and team objectives
• Effective written communications skills / Good spelling and grammar skills
• Time management skills
• Ability to multitask
• Resourceful attitude
Product Knowledge Development
Continuously enhance your knowledge of South African travel products and tour routes through
• On-the-job learning
• Attending roadshows and industry events
• Conducting personal product research and training
• Staying up to date with market trends and the competitive landscape
Key Performance Areas:
• Ensure quick and accurate turnaround of travel quotes and documentation
• Engage with suppliers to confirm bookings, rates, and availability
• Collaborate with operations to ensure seamless on-the-ground delivery
• Drive quality control for itineraries, quotes, invoices, vouchers, and travel documents
• Be available for rotational 24-hour emergency support
Salary will be discussed upon interview
