Junior IT Support Technician

Location: Hillcrest, KwaZulu-Natal
Type: 3 months fixed contract | Entry-level with at least 2 years’ experience
Salary: R10,000 – R12,000 (depending on experience)

What you’ll do:

Provide first-line support for hardware, software, and network issues
Set up and maintain desktops, laptops, printers, and other IT equipment
Good knowledge in Microsoft 365
Assist with system updates, backups, and documentation
Troubleshoot and escalate issues as needed
Support users both remotely and on-site
What we’re looking for:

A+ / N+ certification or equivalent IT qualification
Strong problem-solving skills and a willingness to learn
Excellent communication and customer service skills
Ability to work independently and as part of a team
Previous IT support experience (even internship or freelance) is a plus
Working knowledge of PC hardware, software, networking (Cat5e,Mikrotik, Huawei, port forwarding, DNS), peripherals, email setup, and basic troubleshooting
Neat, presentable, and organized – in appearance and within the work environment
Attention to detail
Punctual and reliable
Hard working and willing to learn
Ability to prioritize and work under pressure
Be a team player
Requirements, Specifications & Qualifications:

Valid South African Driver’s License an advantage
Grade 12/ Senior Certificate
Minimum A+ N+ or similar preferable
Tertiary qualification in Information Technology – highly beneficial
Minimum 2 years’ experience supporting the IT Industry an advantage
Perks:

On-the-job training and mentorship
Opportunities for growth and certification
Supportive team culture and flexible work environment
Working hours: 07:30 – 17:30 Monday to Friday, 08:00 – 13:00 on Saturdays

Expected Start Date: 2025/07/01

Job Type: Temp to perm

Pay: R10 000,00 - R12 000,00 per month

Work Location: In person

Expected Start Date: 2025/07/01