Location:
Cape Town, Western Cape
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Grade 12
Job Description
Customer Service Representative - Cape Town, Western Cape
Scholtz Partners International is recruiting for a dedicated Customer Service Representative to join our client in the FMCG industry.
Position Details
- Location: Cape Town, Western Cape
- Salary: R16,500
- Industry: FMCG - Wholesale Bakery/Catering Ingredients
Key Requirements:
- Minimum 2 years experience in FMCG industry required
- 2 years experience in customer service or similar role
- Excellent PC skills with ability to adapt to CRM tools
- Systems knowledge (Pastel preferred)
- Strong command of English language
- Excellent verbal and written communication skills
- Professional telephonic etiquette
- Ability to work in fast-paced, high-pressure environment
- Initiative and strong follow-through capabilities
- Team player mentality
- Hard working, organized with excellent work ethic
What You'll Do:
- Handle customer inquiries and service requests
- Manage client relationships in the food industry
- Work with internal CRM systems and tools
- Support bakeries, food manufacturers and retail clients
- Process orders and manage customer accounts
- Maintain high service standards in a demanding environment
This role offers the opportunity to work with established clients in the food and bakery industry while developing your customer service expertise in a dynamic FMCG environment.
Scholtz Partners International is recruiting for a dedicated Customer Service Representative to join our client in the FMCG industry.
Position Details
- Location: Cape Town, Western Cape
- Salary: R16,500
- Industry: FMCG - Wholesale Bakery/Catering Ingredients
Key Requirements:
- Minimum 2 years experience in FMCG industry required
- 2 years experience in customer service or similar role
- Excellent PC skills with ability to adapt to CRM tools
- Systems knowledge (Pastel preferred)
- Strong command of English language
- Excellent verbal and written communication skills
- Professional telephonic etiquette
- Ability to work in fast-paced, high-pressure environment
- Initiative and strong follow-through capabilities
- Team player mentality
- Hard working, organized with excellent work ethic
What You'll Do:
- Handle customer inquiries and service requests
- Manage client relationships in the food industry
- Work with internal CRM systems and tools
- Support bakeries, food manufacturers and retail clients
- Process orders and manage customer accounts
- Maintain high service standards in a demanding environment
This role offers the opportunity to work with established clients in the food and bakery industry while developing your customer service expertise in a dynamic FMCG environment.
Number of vacancies:
1
Company Description
We are a Recruitment Agency that helps people Nationally and Internationally find employment.
Established in 2016. We are a generalist recruitment and HR agency committed to seeking top talent in the South African and the global market to introduce them to our clients.
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