IT Technician
Durban, KwaZulu Natal
Posted more than 30 days ago
- Company:
- Debt Soution SA
- Company Description:
- We are a financial solutions company, assisting consumers across South Africa in leading a healthy financial lifestyle. We do this by reducing the amount of debt a client has whilst keeping the legally protected from harassment for credit providers, as well as keeping their assets safe from repossession. Our customer service stands out, providing a unique feel to the debt counseling industry. Start your career at Debt Solution SA today and join our amazing team, with multiple opportunities for career growth!
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
Responsibilities:
-Provide technical support and assistance to end-users.
-Troubleshoot hardware and software issues reported by users and resolve them in a timely manner.
-Install and configure computer systems, including operating systems and applications.
-Maintain computer networks, including troubleshooting and resolving network connectivity issues.
-Ensure the security and integrity of computer systems and data by implementing and monitoring security measures.
-Perform regular system maintenance tasks, such as monitoring system performance, backing up data, and applying software updates.
-Train and educate users on how to use computer systems and applications effectively.
Requirements:
-At least 2 years of experience working as an IT Technician.
-At least 2 years of networking experience.
-In-depth knowledge of computer hardware and software systems.
-Strong problem-solving skills and ability to troubleshoot technical issues.
-Excellent communication and interpersonal skills.
-Ability to work independently and as part of a team.
-Knowledge of network protocols and configuration.
-Experience with administration of VoIP systems.
-Familiarity with backup and disaster recovery solutions.
-CompTIA A+ and CompTIA N+
-Ability to lift and move computer equipment.
-Experience in and IT role within a call centre (advantageous).
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