Digital Marketing Executive
City of Johannesburg Metropolitan Municipality, Gauteng
Posted more than 30 days ago
- Company:
- MSA Outsourcing Solutions (Pty) Ltd
- Company Description:
- A Business Process Outsourcing company (BPO) that focuses on providing highly skilled agents to our USA based clientele, fulfilling multiple services.
- Contract Type:
- Contract
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
We are seeking a Digital Marketing Executive with 5 years of experience, to work hand-in-hand with our USA based client, building and meeting their customer service goals and needs. As a rapidly growing and developing company, we need someone who is:
· Over committed
· Trustworthy
· Perfectionist
· Extremely detail oriented
· Well spoken
· Advanced computer knowledge
· Highly reactive
· Ability to prioritize and cater for urgent needs
The functions of this role include but are not limited to:
· Using and refining existing customer service systems
· Overseeing a team of customer service agents
· Providing multi- faceted support between MSA management, the agents, and the client
· Accurately tracking & reporting of department needs and success rates
· Monitoring time and attendance
· Daily reporting of overall team performance
Job Type: Full-time, Permanent
Office Based – Houghton Estate Johannesburg
Salary: R18,000.00 – R21,000.00 per month
Experience:
Digital Marketing: 5 years (Preferred)
Advanced Microsoft Excel: 2 years (Preferred)
Quality Assurance: 2 years (Preferred)
PLEASE NOTE THIS IS AN IN-OFFICE ROLE OPERATING DURING USA EST HOURS (15:00-00:00)
Job Type: Full-time
Salary: R18,000.00 - R21,000.00 per month
- Salary:
- R 18 000,00 Monthly
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