Senior Call center Agent
Cape Town, Western Cape, Western Cape
Posted over 30 days ago
- Company:
- Infinitycom
- Company Description:
- Our Call Center Environment: At Infinitycom, we offer a dynamic and energetic workspace where every agent is equipped with the tools and training necessary to thrive in the sales environment. Our state-of-the-art facilities ensure optimal productivity, while our commitment to employee development fosters a culture of continuous improvement. Campaigns: We specialize in a range of sales campaigns designed to cater to different industries and market segments. From lead generation and customer acquisition to retention strategies, our campaigns are meticulously crafted to achieve targeted results. Our flexibility allows us to adapt to the evolving needs of our clients, ensuring a customized and effective approach to each campaign. Telesales: Our skilled agents are adept at turning prospects into loyal customers through persuasive communication and effective sales techniques. Why Choose Us: Proven Track Record: Our success is evident in the measurable results we consistently achieve for our clients. Expert Team: Our experienced and trained sales professionals are passionate about delivering excellence in every campaign. Cutting-Edge Technology: We leverage the latest technologies to enhance efficiency and maximize campaign effectiveness. Join us at Infinitycom as we redefine success in the sales call center landscape.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Grade 12
- Number of vacancies:
- 10
Job Description
As a Senior Sales Call Center Agent at Infinitycom, you will be a key player in our dynamic sales team, responsible for driving revenue growth and delivering exceptional customer experiences. This role is ideal for a seasoned sales professional with a proven track record in telesales and a passion for exceeding targets. You will actively engage with potential customers, promote our products/services, and contribute to the overall success of our sales campaigns.
Key Responsibilities:
Outbound Sales Calls:
Initiate outbound calls to potential customers with a focus on lead generation and conversion.
Effectively communicate product features and benefits to drive sales.
Customer Relationship Management:
Build and nurture positive relationships with customers through active listening and rapport-building.
Address customer inquiries, provide information, and offer solutions to meet their needs.
Sales Target Achievement:
Meet and exceed monthly sales targets and performance metrics.
Utilize effective sales techniques to maximize conversion rates and revenue.
Product Knowledge:
Stay updated on product/service offerings to provide accurate and comprehensive information to customers.
Act as a product expert, addressing customer queries with confidence and expertise.
Team Collaboration:
Collaborate with team members and share best practices to enhance overall team performance.
Participate in regular training sessions to stay informed about new products and sales techniques.
Qualifications:
Proven experience in outbound sales or telesales.
Strong communication and interpersonal skills.
Ability to work in a fast-paced and target-driven environment.
Results-oriented with a focus on achieving and exceeding sales goals.
Familiarity with CRM systems and call center software is a plus.
Why Join Us:
As a Senior Sales Call Center Agent at Infinitycom, you will be an integral part of a dynamic team with opportunities for career growth and skill development. We offer competitive compensation, performance incentives, and a collaborative work environment. If you are passionate about sales, enjoy connecting with customers, and thrive in a goal-oriented setting, we invite you to apply for this exciting opportunity.
- Salary:
- R 4 500,00 Monthly
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