Junior Account Manager - Be warm this winter

We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities
Gather information on assigned clients (e.g. company size, needs and pricing plans)
Contact clients to understand their requirements and work on a sales plan
Provide after-sales support to retain customers
Ensure prompt and accurate answers to clients’ queries
Build strong client relationships, through regular communication
Report on the status of accounts
Suggest company products/services that maximize client satisfaction
Communicate product and pricing details clearly

Key Requirements :
Matric / NQF level 4
South African ID / ASYLUM.
Must be a Cape Town resident.
No Experience needed.
Willing to relocate
Ability to adapt to new working enviroments.