Waiter/ess

Evander, Mpumalanga
Posted 4 days ago
Company:
Senta Square Group
Company Description:
Senta Square Group is a company with other companies in different sectors under its branch. We are an Engineering and control and instrumentation company focusing in employing artisans, technicians. The other branch of the Group focuses in the hospitality industry where we have a hotel and a BnB. We also have a pharmacy focusing in medical products.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Grade 12
Gender:
Any
Number of vacancies:
1

Job Description

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software.
• Communicate order details to the Kitchen Staff
• Serve food and drink in a friendly manner
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Follow all relevant health department regulations
• Provide excellent customer service to guests
SKILLS AND ATTRIBUTES
• Well-groomed and fully conversive in English
• Active listening and effective communication skills
• Up selling skills
• Team player
• Flexibility to work in shifts

DESIRED EXPERIENCE AND QUALIFICATIONS

• High school diploma: food safety training and PILOT experience is a plus
• Experience in 3-to-5-star hotel or lodges
• Self-starter
• Proven work experience as a Waiter or Waitress
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment