UC Field Service Technician and Programmer

Requirements & Duties:
• Matric Essential
• A minimum of 2-4 years of audio-visual experience
• Strong knowledge of audio-visual systems
• Crestron and Extron programming non-negotiable
• Basic room control experience
• Audio experience including basic DSP programming
• Video routing and switching experience
• Video conferencing endpoint experience – Polycom, Avaya
• Must have a valid driver's license & own vehicle
• Scheduling site visits within a client’s service level agreement mean-time-to-respond time
• Resolving an issue within a client’s service level agreement mean-time-to-repair time
• Understanding each client’s service level agreement contract and adhering to the required service
• Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completed
• Comprehensive knowledge of wiring, cable termination, and best practice standards
• Video conferencing and audio-visual equipment configuration
• Doing installations when no field service work is required
• Programming of Crestron and Extron Control systems for Boardroom Installations
• Being available to work overtime when required and travel for work

Salary: R25 000 – R30 000