Pick-up Point Partner Development Manager (JB5033)

Pick-up Point Partner Development Manager (JB5033)
Soweto, Johannesburg (And surrounds)
R25 000 - R28 000 CTC per month
1-year Contract

The Pick-Up Point Partner Development Manager identifies businesses with suitable facilities and negotiates agreements for them to serve as pick-up points for bulk grocery items.
You will oversee and optimize the network to ensure it is cost-effective, efficient, and customer-focused.

Minimum Requirements:
Completed Grade 12.
2 or more years in a relationship or business development role.
Strong negotiation, outreach, and communication skills.
Self-motivated and managed with high energy levels.
Valid driver's license and reliable car.

Duties and Responsibilities:
Partner Recruitment and Onboarding
Identify and secure new pick-up point partners in target delivery clusters.
Oversee onboarding, including signage setup, partner training, and system integration.
Relationship Management
Build and maintain strong partnerships with pick-up points.
Serve as the main contact for queries, issues, and escalations.
Conduct regular visits and performance reviews to ensure standards are met.
Operational Oversight
Monitor pick-up point performance, focusing on order volumes, customer satisfaction, and SLA compliance.
Optimize operations to enhance efficiency and reduce costs.
Ensure a professional, customer-friendly environment at all locations.
Reporting and Data Analysis
Provide performance reports to the Commercial Manager with key insights and recommendations.
Leverage data to improve service quality and streamline operations.
Expansion Strategy
Support the goal of expanding the pick-up network to 80 or more points throughout Johannesburg.
Recommend new locations prioritizing customer proximity and cost-effectiveness.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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