Admin Clerk

Minimum Requirements
High school diploma or equivalent; additional qualifications or certifications in office administration are a plus.
Minimum of 2 years’ experience as a receptionist, front desk representative, customer service or administrative support role.
Proficient in Microsoft Office Suite; familiarity with biometrics systems and office management software.
Strong verbal and written communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Professional appearance and demeanour.
Ability to handle sensitive information with confidentiality and discretion.
Basic knowledge of office equipment and technology (e.g., phone systems, printers, and copiers).
Strong problems solving skills and ability to remain calm under pressure.
Strong organizational and multitasking abilities with attention to detail
Duties and Responsibilities
Greet and welcome visitors, clients, and employees with professionalism and courtesy.
Manage the reception area to ensure it is clean, organized, and welcoming.
Direct visitors to appropriate personnel or departments.
Answer and direct incoming phone calls promptly and professionally.
Handle email and other correspondence, forwarding information to the relevant departments as needed.
Maintain an accurate log of visitors and deliveries.
Perform general clerical duties such as filing, photocopying, scanning, and faxing.
Manage scheduling for meeting rooms and company events.
Assist in preparing and distributing internal and external communications.
Monitor and order office supplies as needed, keeping inventory up to date.
Coordinate with facilities management for maintenance and repair requests.
Monitor security systems and report any irregularities to the appropriate personnel.
Address and resolve inquiries or issues from visitors and employees with a positive and solution-oriented attitude.
Aid with special requests or tasks as directed by management.