Telesales Manager (JB5131)

Telesales Manager (JB5131)
Durban, KwaZulu Natal
R20 000 per month plus performance-based bonuses
Remote role (for applicants living in Durban)
Permanent

Our client, a consulting firm specializing in marketing and payment solutions, offering expert advice tailored to diverse industries, focusing on strategy, technology, and customer-centric solutions. Their mission is to help businesses thrive with tailored solutions in software development, e-commerce management, marketing, and more. As they grow, they are looking for a highly ambitious, motivated, and results-driven Telesales manager to join the team and manage an expanding team.

This role is crucial for managing a large team of agents, providing training, and ensuring the overall success and productivity of the department. The ideal candidate will have a proven track record in managing large teams, driving performance, overseeing recruitment, conducting performance reviews, and a solid foundation in sales.

Minimum Requirements:
Matric
Fluent in English.
Remote office setup.
Minimum of 5 years of experience in a managerial role, with a proven track record of managing large teams (50+ people).
Significant experience in team management, recruitment, training, and sales.
Strong leadership abilities with the capacity to inspire and motivate a diverse team.
Proven experience in achieving and exceeding sales targets, and managing sales-driven teams.
Experience in conducting performance reviews and implementing performance improvement strategies.
Excellent organizational and time-management skills to handle daily operations effectively.
Ability to manage high levels of responsibility and lead multiple tasks at once.
Exceptional communication and interpersonal skills.
Ability to work independently while fostering a collaborative team environment.
Comfortable working in a fast-paced, results-oriented setting.

Duties and Responsibilities:
Lead and manage a large team, driving high performance, productivity, and achieving team objectives.
Oversee recruitment, onboarding, and ongoing training for team development.
Monitor agent performance, provide feedback, and implement improvement strategies.
Foster a positive work environment, motivate the team, and drive employee engagement.
Collaborate with cross-functional teams to ensure smooth operations and alignment with company goals.
Leverage experience in sales to drive team performance and target achievement.

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.