Debt Review Removal Consultant
Cape Town, Western Cape
Posted more than 30 days ago
- Company:
- National Debt Consultants
- Company Description:
- National Debt Consultants (NDC) was established to provide essential financial guidance to individuals struggling with debt in South Africa. In response to the rising demand for comprehensive debt counselling, debt review, and debt mediation services, NDC has helped countless clients regain financial stability.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Grade 11
- Number of vacancies:
- 1
Job Description
We are searching for empathetic, patient, and skilled call center agents with a deep understanding of debt management solutions. As a Debt Removal Consultant, you will be responsible for assisting clients through their financial journey by offering personalized advice, guidance, and solutions.
Key Responsibilities:
Engage with clients via phone to understand their financial situation and explain debt management options.
Provide clear and concise advice on debt review processes, ensuring clients feel empowered and supported.
Develop customized repayment plans tailored to the client’s specific needs and circumstances.
Demonstrate strong negotiation skills to work with creditors on behalf of clients.
Build and maintain trust with clients by providing compassionate, attentive service.
Ensure all client information is kept confidential and accurate within company systems.
Achieve daily, weekly, and monthly targets while maintaining a high level of customer satisfaction.
Key Requirements:
At least 1 year of experience in a call center or customer service role (preferred).
1 year of experience in cold calling or telesales (preferred).
Knowledge of debt management solutions and financial matters (preferred).
Strong communication skills, both verbal and written, with the ability to explain complex financial concepts in an easy-to-understand manner.
Compassionate, empathetic, and patient demeanor when interacting with clients.
Strong negotiation and problem-solving skills.
Ability to work independently and as part of a team.
Must be organized and detail-oriented.
Being multilingual is a strong advantage
Pay;
Market Related with commission per product sale.
With many exciting more uncapped commission packages available!