Restaurant Manager - Cape Town

Cape Town, Western Cape

Posted 5 days ago


Company:: Phoenix Recruitment
Company Description:: Established in 2012 we are a South African based recruitment agency, specializing in the hospitality industry, we have been partnering with hotels, lodges, resorts, and other hospitality establishments to source, screen, and place top-tier talent. At Phoenix Recruitment, we believe that exceptional hospitality begins with extraordinary people. Your team is the beating heart of your establishment, and we are dedicated to ensuring that every hire is the perfect match. Our process is rooted in integrity and transparency. We pride ourselves on providing exceptional service with a personal touch. We offer a unique and comprehensive range of recruiting and resourcing services, delivered to clients through tailored solutions and have expert and up to date market knowledge.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor
Number of vacancies:: 1

Job Description

Globally recognized Restaurant (Relais & Chateaux accredited / World Top 50 rated) based in Cape Town is looking for a Restaurant Manager.

We are seeking a world-class Restaurant Manager to lead the front-of-house team and deliver a dining experience on par with the best in the world.

The Restaurant is dedicated to pushing culinary boundaries and setting new standards in hospitality and the Restaurant Manager should embody this ethos.

You will play a pivotal role in upholding the reputation for excellence, you will lead, inspire, and mentor our service team, ensuring that every guest experience is exceptional, seamless, and unforgettable.

Responsibilities:

Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world-class dining experience.
Leadership & Team Development: Train, mentor, and inspire a high-performance team that anticipates guest needs and embodies the ethos.
Operational Mastery: Oversee the smooth day-to-day running of the restaurant, maintaining impeccable service standards and efficiency.
Beverage & Wine Program Integration: Work closely with the sommelier and bar team to curate and enhance the beverage pairing experience. Drive hospitality benchmarks that align with elite global rankings, ensuring constant innovation in service and guest engagement.
Financial and Stock Control: Responsible for daily cash-ups, staff rosters, wages, stock takes.
Monitor key financial metrics, optimize service efficiency, and control costs while maximizing revenue.

Requirements:

Grade 12

Formal qualification

Excellent wine knowledge (qualification will be an advantage)

Proven experience in leading a Eat Out 3 plate, Michelin-starred or World’s 50 Best calibre restaurant.

A natural leader with a passion for service, hospitality, and guest engagement.
Deep understanding of global fine dining trends, luxury service and wine pairing.
Exceptional organizational and operational management skills.
Lightspeed / Marketman experience or similar would be advantageous
Ability to work under pressure, maintaining a calm, composed, and inspiring presence.
Strong relationship building skills with guests, team members, and industry professionals.
International experience is a plus.