Remote Customer Support Consultant
Pietermaritzburg, KwaZulu Natal
Posted today
- Company:
- Jebbly Holdings
- Company Description:
- Founded in 2022 in KwaZulu-Natal, Jebbly Holdings was born out of a desire to empower businesses with innovative solutions. Our team began with a shared commitment to excellence and a vision to guide clients towards sustainable growth. In our initial days, we focused on understanding the unique challenges faced by organizations in diverse industries. This understanding shaped our service offerings and solidified our mission to provide customized strategies that address specific needs. Since our inception, Jebbly Holdings has been recognized for its impactful contributions to the consulting field, earning several awards for excellence in strategic planning and operational improvement, demonstrating our commitment to client success.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Grade 12
- Number of vacancies:
- 8
Job Description
To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.
Customer Support Responsibilities:
Generating sales leads.
Managing incoming calls.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Meeting sales objectives.
Following procedures and policies.
Customer Support Requirements:
High school diploma or equivalent.
Experience in customer service.
Strong telephone etiquette.
Familiarity with CRM tools.
Excellent communication skills.
Ability to manage multiple tasks at once.
Ability to adapt to different personalities.
- Salary:
- R 22 000,00 Monthly