Claims Consultant
Hermanus, Western Cape
Posted today
- Company:
- Staff Concepts
- Company Description:
- Ikusasa Recruitment Group is a privately-owned boutique talent resourcing and management company. Ikusasa Recruitment Group has been recruiting in niche markets since 2018 offering our client’s a cost-effective recruitment solutions. We boast clients in various niche markets who have their own preferences and unique needs or identity in the market at large. We are a Level 2 BBBE Company – We are 51% Black Owned We offer the following services Permanent, Temporary placements, Payroll administration and Bulk Response handling. We will match your job brief 100% We carry a 90-day guarantee on all our candidates
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Grade 12
- Number of vacancies:
- 1
Job Description
The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims.
Responsibilities:
Liaising with Clients with regards to Claim requirements
Checking of Cover vs Claim and checking Merits accordingly
Register and Manage Claims on Broker Admin platforms and Direct
Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
Building of strong relations with colleagues and ensuring adherence to all processes
Quotations on new policies
Advising on amendments to existing policies
Record keeping on the CRM system
Minimum Requirements:
Grade 12 Certificate
NQF Level Short-term insurance (150 Credits)
RE 5 Examination (Representatives)
DOFA confirmation from FSCA
5+ years claims experience dealing with both personal and commercial claims
Computer Literate (MS Outlook, Excel, Word)
Knowledge of the Tial system will be an advantage
Skillset Required:
Good people and communication skills.
Results and detail orientated.
High stress tolerance and resilience.
Passion for adding value to clients through superior service levels
Willing to work overtime when required
Strong Product knowledge
- Salary:
- R 18 000,00 Monthly
