Outbound Sales Agent

If you’re looking for an exciting career opportunity in sales, where you can grow, thrive in a
fast-paced environment, and be part of an industry disruptor, this is the role for you!
Roles & Responsibilities:
• Proactively engaging with prospective clients via outbound calls to promote bOnline products.
• Conducting needs analysis and handling objections effectively to drive conversions.
• Delivering exceptional customer service and maintaining a professional approach across all
communication channels.
• Meeting and exceeding sales targets by understanding customer needs and presenting tailored
solutions.
• Processing customer orders accurately while ensuring compliance with service level
agreements (SLAs).
• Maintaining CRM records and tracking interactions to optimise follow-ups and sales strategies.
Skills & requirements:
Experience & Qualifications:
• Experience: Minimum 2 years of recent call-center sales experience (Required). Cold calling
experience is advantageous.
• Education: Matric Certificate (Required) with a Clear Criminal Record.
• Language: Fluent, neutral English speaker with excellent verbal and written skills.
• Tech-Savvy: Proficiency in computer applications and experience working with CRM platforms.
• Sales Mindset: Proven ability to achieve and exceed sales targets on a weekly andmonthly
basis.
• Strong Communication: Excellent negotiation, objection handling, and closing skills.
• Customer-Focused: Ability to build and maintain relationships with clients.
• Adaptability: Thrives in a high-pressure, fast-paced work environment.
• Quality & Compliance: Understands QA scores and compliance requirements.