Debt Recovery Specialist

Job Position: Debt Recovery Specialist
Ref: 5019
Location: PE/Gqeberha
Salary: R9000 to R20 000 per month CTC commensurate with qualification and experience

Qualifications / Requirements:
• Matric essential and Diploma/Degree, highly advantageous
• 1 year (minimum) experience in debt collection or credit control
• Experience in a legal environment highly advantageous
• Good work ethics and integrity
• Attention to detail, strong sense of responsibility and able to deal with pressure
• Computer literate - Proficient with Microsoft Word, Excel, PowerPoint and Outlook
• Strong communication and conflict handling skills

Key Performance Areas:
• Achieve debt collection targets
• Drafting of legal documents
• Provide timeous and accurate reports, both internal and external
• Dictate and type notes to file and minutes as and when required
• Obtain LAA (Legal Action Advice) form with indemnity to list plus a copy of Sale Agreement, Statement, Security Documents etc
• Obtain a “Collection Advice with Authority To List” form
• Check documentation for correctness, acknowledge receipt of Collection Advice accordingly
• Advise clients immediately of shortcomings, ramifications and suggested solutions where documentation is assessed to be inadequate or incomplete
• Place debtor on interim industry stop, ensure status is continuously updated
• Contact debtor telephonically, establishing the status of the debt and ability to pay and record who was spoken to and details of discussion
• Differentiate between surety and no surety, insured and uninsured
• Update industry stop status on an ongoing basis (Final Industry stop, or Dispute raised)
• Diaries date for payment/date for follow up/date for listing
• If insured, establish claim lodgement date
• Follow proactive debt recovery processes and approaches to obtain payment
• Accounts department to be advised on all collection payments received on ad-hoc collections for relevant billing to take place
• In collaboration with the Advisor, must decide if to hand over to Attorneys
• Liaise and obtain regular updates from Attorneys, Credit Insurers, Liquidators and Business Rescue Practitioners
• Apply a reasonable understanding of the liquidation process and business rescue time frames
• Fully understand the insurance timelines for debt collection and lodging claims deadlines from insurers
• Be aware of the impact of special conditions of insurance annexures