Inbound Sales Agent

Company: KBC Health & Safety
Area: Randburg
Position: INBOUND SALES AGENT
Contract type: PERMANENT

Inherent requirements:
• Matric
• Sales or marketing qualification
• 2– 4 years’ experience in the sales industry
• Excellent communication skills (both written and verbal)
• Customer service skills
• Proficient sales technique
• Computer literate (MS Office)
• Experience with Training or educational programs (advantageous)

Duties and responsibilities:
• Identifying and qualifying potential customers through various methods like cold calling, email outreach, or networking events
• Initiating contact with prospects to pitch products or services, either through phone calls or in-person meetings.
• Establishing and maintaining positive relationships with prospects and customers to foster trust and credibility.
• Meeting or exceeding sales targets, often tracked through Key Performance Indicators (KPIs).
• Tracking interactions with prospects and customers through Customer Relationship management (CRM) systems and other tools.
• Effectively addressing customer objections and concerns to facilitate sales conversions
• Identifying opportunities to increase revenue by offering additional products or services to existing customers.
• Keeping abreast of industry trends and competitor offerings to effectively position KBC services.

Character Traits:
• Ability to work independently
• Proficiency with CRM systems and other sales tools
• Strong drive to achieve sales targets
• Ability to multi-task and work under pressure
• Proactive and results-oriented personality

Interviewing process: 1 to 2 Panel interviews

Reporting to: Inbound Sales Supervisor

Please note should you not receive a response within one week of applying, you may consider your application as being unsuccessful.

Please note that appointments will be made in line with the Company’s EE targets.