Groups & Incentives Relief Consultant

Sandton, Gauteng
Posted today
Logo Innovation Advance
Company:
Innovation Advance
Company Description:
Innovation Advance provides customised training and recruitment solutions that are tailor made to suit what is currently relevant, needed most and perfect for your specific needs. We love doing what we do and believe that learning and progression should be ongoing, valuable and inspiring. We take learning seriously but, we also believe that it should be fun and that achievement should be celebrated.
Contract Type:
Full Time
Experience Required:
3 to 4 years
Education Level:
Grade 12
Number of vacancies:
1

Job Description

Some teams standout because of their talent. Others, because of their heart. This team has both—and they’re looking for someone equally rare to step in and keep the magic flowing when consultants are on leave, in training, or tackling new challenges.

If you thrive in unpredictability, love travel logistics, and want to be that unsung hero who swoops in to save the day with precision, charm, and creativity—this one’s for you.

Why You’ll Matter

As a Relief Consultant, you’ll be the stabilizing force behind peak periods, educational bookings, small group journeys and provisional chases. You'll keep things moving, lighten the load, and offer strategic support in all the right places.

What You’ll Own
• Seamlessly manage bookings and proposals when team members step away
• Support educational and agent trips, working closely with Sales
• Assist in implementing and testing new systems and procedures
• Chase provisional bookings and revive dead leads
• Load bookings during peak periods and collaborate on Small Group Journeys
• Source fresh suppliers and elevate creative offerings
• Occasionally travel with groups to ensure operations run smoothly

What You Bring
• 3–5 years inbound consulting experience
• Deep knowledge of destination management and current travel trends
• Commercial acumen to shape strategies and make sharp decisions
• Tourplan, Wetu, and Microsoft Office fluency
• Ability to make calm look effortless—especially when things get unpredictable
• Understanding of crisis management and emergency protocols

Who You Are
• Meticulous with details
• Naturally collaborative, generously supportive
• Problem-solver with a touch of flair
• Inspired by purpose, not just targets
• Proactive, dependable, and admin-driven
• Someone who shares what they know, lifts others, and stays curious

This role isn’t just about filling gaps. It’s about strengthening the rhythm and resilience of a passionate team that takes pride in every experience they create.