Location:
City of Johannesburg Metropolitan Municipality, Gauteng
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor
Salary:
55.000,00 ZAR /
Monthly
Job Description
A Retail Operations Manager oversees the day-to-day operations of retail stores, ensuring smooth and efficient functioning to maximize profitability. Their responsibilities include staff management, inventory control, sales strategy implementation, and maintaining high customer service standards. They also ensure compliance with company policies and regulations.
Here's a more detailed breakdown:
Key Responsibilities:
Staff Management:
Hiring, training, and supervising retail staff, including conducting performance appraisals and providing professional development.
Inventory Management:
Optimizing inventory levels, managing supply chain logistics, and minimizing losses.
Sales Strategy:
Developing and implementing strategies to boost sales and profitability.
Customer Service:
Maintaining high customer service standards and addressing customer complaints effectively.
Compliance:
Ensuring adherence to company policies, procedures, and safety regulations.
Financial Management:
Analyzing sales data, market trends, and financial reports to inform decision-making.
Operational Efficiency:
Developing and implementing operational policies and procedures to improve efficiency and productivity.
In essence, a Retail Operations Manager is the key link between the overall business strategy and the day-to-day operations of the retail stores, working to ensure a positive customer experience while driving profitability.
Here's a more detailed breakdown:
Key Responsibilities:
Staff Management:
Hiring, training, and supervising retail staff, including conducting performance appraisals and providing professional development.
Inventory Management:
Optimizing inventory levels, managing supply chain logistics, and minimizing losses.
Sales Strategy:
Developing and implementing strategies to boost sales and profitability.
Customer Service:
Maintaining high customer service standards and addressing customer complaints effectively.
Compliance:
Ensuring adherence to company policies, procedures, and safety regulations.
Financial Management:
Analyzing sales data, market trends, and financial reports to inform decision-making.
Operational Efficiency:
Developing and implementing operational policies and procedures to improve efficiency and productivity.
In essence, a Retail Operations Manager is the key link between the overall business strategy and the day-to-day operations of the retail stores, working to ensure a positive customer experience while driving profitability.
Number of vacancies:
1
Company Description
RM Recruitment and Consulting provide expert advice and support to organizations on various aspects of human capital management and the HR function. We help businesses develop and implement strategies to attract, retain, and develop employees, ensuring alignment with overall organizational goals.
Key Services:
• Strategic HR Planning:
Guide organizations to define their HR strategy, aligning it with business objectives. This includes workforce planning, talent management, and succession planning.
• HR Process Optimization:
Analyze existing HR processes (recruitment, onboarding, performance management, etc.) and recommend improvements to enhance efficiency and effectiveness.
• Talent Acquisition & Management:
Assist in attracting, recruiting, and selecting the right talent. Also advises on employee development, training, and performance management strategies.
• Compliance & Risk Management:
Ensure organizations comply with relevant labor laws and regulations, minimizing legal risks and promoting ethical practices.
• Employee Relations:
Offer guidance on employee relations matters, including conflict resolution, disciplinary actions, and performance management.
• Change Management:
They guide organizations through organizational changes, such as mergers, acquisitions, or restructurings, ensuring smooth transitions and minimal disruption.
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