Customer Experience and Sales Coordinator

Location: On-site (Cape Town / Bellville)
Employment Type: Full-time
Requirements: Own vehicle & valid driver’s license

Hadassah Interiors is growing, and we’re looking for a hands-on, multi-skilled professional or someone who has some sales background (socials & face-to-face) with a love for interior who’s ready to roll up their sleeves, take initiative, and grow with the brand. If you're someone who thrives in a fast-paced, creative environment, where effort is noticed and rewarded, this is your seat at the table.

Core Responsibilities

Implement and execute our sales strategies that align with the Hadassah brand and drive real results and improve where necessary.
Build strong client relationships, face-to-face, by phone and email, to drive satisfaction and loyalty.
Help develop our showroom experience, making sure it’s polished, inspiring, and conversion-focused. As well as product development. This is where you can imprint your flair for design.
Continue to help us Elevate our digital presence across Instagram, Facebook, and our website. And increase our online sales.
Assist with internal sales and email enquiries and where needed, our socials.
Champion the entire client journey, from first hello to follow-up after delivery.

What You Bring

Experience in sales, digital marketing, and retail operations, ideally in the home or interior space.
Working knowledge of platforms like Instagram, Meta Ads, Canva, or basic e-commerce/CRM tools.
You’re a confident communicator, both written and verbal, who knows how to sell with substance.
Proactive, independent, and not afraid to get stuck in, to get things done.
Detail-focused with a strong eye for styling and showroom presentation.
Driven by great service, client satisfaction, and long-term relationships.
A flexible mindset, you adapt quickly and align with existing brand tone and visual style.
Most importantly: you're in it for the long game, and you’re ready to grow as the business grows.

What We Offer

A key role in a respected, design-led interior and furniture brand.
A high-performance, collaborative team that values excellence and initiative.
Market-related base salary + commission on sales (uncapped potential).
Clear opportunity to grow your responsibilities, your income, and your position as the brand expands.
A business that recognizes and rewards those who show up, take ownership, and drive results.