Appointment Scheduler - Professional Setter

Pretoria, Gauteng

Posted 13 days ago

Company:: Inquest Marketing Organization
Company Description:: We offer a comprehensive suite of services designed to cater the marketing needs of businesses. Our mission is to help companies increase their bottom line by maximizing ROI derivable from their marketing efforts. We believe in the power of ideas to drive innovative brand results. Our ideas are born out of powerful research-driven insight, and deep local understanding, resulting in unparalleled outcomes. Our practice is to develop brand strategies that allow you to capitalize on your unique market presence, while ensuring that your brand promise is increasingly represented. With guiding actions, both big and small, we’ll deliver on that brand promise. We believe our purpose is to help you, our client, build lasting brands that command consumer loyalty. We promise to create captivating ideas that make your promise consistent and true to your brand’s image and identity. We match our mission with corresponding actions that benefit you Inquest Marketing Organization conducts business in an ethical and honest manner. We aim at building long term relationships that are to the mutual benefit of all parties. Our core focus is delivering a marketing solution in the niche fields of Pastel Consultants,finance as well as office support. As part of this service offering we include extensive reference and qualification checks as well as a criminal and credit check. Our focus is quality and we will present the most efficient and integrated ways of satisfying the skills need within the company. We enjoy the personalized approach with regards to out candidates focusing on their needs and requirements as well as a personalized approach with our clients in delivering an excellent service.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Grade 12
Gender:: Any
Age:: 18 to 27 years
Number of vacancies:: 1

Job Description

Our institution is looking for an appointment scheduler, The Appointment Scheduler is responsible for scheduling appointments, providing online insurance verification, triage phones calls from patients and facilities, This position will work in tandem with front desk and patient care secretaries
Responsibilities for appointment scheduler:
Builds effective partnerships with internal teams to offer and provide exceptional, seamless customer service
Support the C
Multitask between answering incoming phone calls and responding to emails
Schedule appointments via phone, email, and company websites
Complete branch requests
Ability to build a working relationships
Obtaining delivery appointments for selected accounts via phone, e-mail and website
Confirming delivery appointments and date change notifications for internal and external customers
Rescheduling and managing late or missed loads by working with customers, carriers, plants and Customer Service Associates
Researching, analyzing and resolving on-time delivery issues

Skills and Qualifications:
Ability to understand & communicated effectively & diplomatically w/ all levels of personnel
General knowledge of organizational procedures & the ability to apply them to various situations
Ability to work a multi-line phone
Demonstration of progressively responsible experience requiring effective prioritization, troubleshooting, strong attention to detail, and working independently
Proven excellent verbal and written communication skills and interpersonal skills
Demonstrated ability to handle multiple items simultaneously and produce high-quality work in a timely, accurate and efficient manner
Demonstrated work ethic and reliability
Ability to respect and protect confidential information
Can work independently, but within a team environment