Logistics Manager

Key Duties & Responsibilities:
•Oversee inventory levels to ensure sufficient stock is available for delivery while minimising excess inventory.
•Develop and implement training programs for drivers and logistics staff to enhance skills and ensure compliance with company policies and safety regulations.
•Identify potential risks in the logistics process and develop strategies to mitigate them.
•Monitor and ensure high levels of customer satisfaction by maintaining delivery accuracy and timeliness.
•Develop and execute contingency plans to handle logistics disruptions due to unforeseen circumstances, such as natural disasters or supply chain interruptions.
•Establish key performance indicators (KPIs) for logistics operations and regularly review performance against these metrics.
•Ensure compliance with all relevant local, national, and international regulations, including transportation and environmental laws.
•Efficiently allocate resources, such as vehicles and personnel, to meet operational demands.
•Work closely with other departments, such as sales, procurement, and production, to ensure seamless integration of logistics activities.
•Conduct regular performance reviews of logistics staff, providing feedback and guidance for improvement.
•Manage the process for handling customer returns and reverse logistics.
•Provide regular fleet reports.
•Monitor truck trackers and report non-conformances.
•Monitor and control transportation costs, including fuel consumption, maintenance expenses, and vehicle repairs, to optimise budget allocation.
•Oversee maintenance schedules for vehicles and forklifts, coordinating repairs and inspections to minimize downtime. Ensure daily check sheets are signed off and filed.

Qualifications & Experience required:
•Bachelor's degree in logistics, supply chain management, business administration, or a related field.
•Proven experience as a Logistics Manager or in a similar role, typically 5+ years.
•Familiarity with warehouse management and inventory control practices.
•Strong understanding of logistics and supply chain management principles.
•Proficiency in route planning, fleet management, and vehicle maintenance.
•Knowledge of safety regulations and compliance standards.