Client Support
Sandton Johannesburg, Gauteng
Posted today
- Company:
- Ubuntu Markets
- Company Description:
- We are a fully regulated / licensed brokerage company, part of a global group with offices around the world and our Sandton Office.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Grade 12
- Number of vacancies:
- 10
Job Description
Client Onboarding (KYC, performing client due diligence and ensuring FICA Act and Anti
Money Laundering compliance).
• Client Data management on the CRM.
• Processing client withdrawal payments and allocating client deposited funds.
• Actively engaging with clients ensuring all client queries assigned to me are closed out and
reporting back timeously.
• Engaging with external and internal stakeholders on ad-hoc basis.
• Risk Management - monitor and manage operational risks, escalating issues when
necessary. Contribute to the development and enhancement of risk mitigation strategies.
• Complete client investment subscription forms, redemption forms and switches within and
between fund managers
Portfolio Management and Operational Administration Duties
• Assisting portfolio manager with monthly/ad hoc portfolio rebalancing.
• Prepare portfolio scrip reconciliation.
• Liaising with portfolio managers/traders regarding corporate actions.
• Preparing trade instructions – Local and Offshore trades, Unit trust/CIS Structured
products, CIS funds of funds, and preparing trade switches between fund managers.
• Managing the full trade lifecycle process and trade settlement issues.
• Linking funds on FinSwitch, uploading transaction requests and confirming trades on
FinSwitch.
SALARY- MARKET RELATED